{"id":4921,"date":"2024-08-26T11:42:35","date_gmt":"2024-08-26T09:42:35","guid":{"rendered":"https:\/\/www.smartfactory-owl.de\/erfolgsgeschichte\/intuitive-remote-maintenance-through-innovative-user-interfaces-rautec-gmbh\/"},"modified":"2026-02-09T12:25:07","modified_gmt":"2026-02-09T11:25:07","slug":"intuitive-remote-maintenance-through-innovative-user-interfaces-rautec-gmbh","status":"publish","type":"portfolio","link":"https:\/\/www.smartfactory-owl.de\/en\/erfolgsgeschichte\/intuitive-remote-maintenance-through-innovative-user-interfaces-rautec-gmbh\/","title":{"rendered":"Intuitive remote maintenance through innovative user interfaces (RAUTEC GmbH)"},"content":{"rendered":" \n

The success of design icons such as the iPhone has shown that user-friendliness is the key to market success. RAUTEC GmbH from Bielefeld also recognized this and entered into a partnership with Fraunhofer IOSB-INA to redesign its RAUTEC Remote remote maintenance system. <\/p> \n \n

RAUTEC, a specialist in industrial automation, offers an innovative solution for wired and wireless remote maintenance of networked industrial plants with the RAUTEC Remote System. This reduces costs, enables location-independent monitoring and secures communication through encrypted VPN connections. <\/p> \n \n

In Industry 4.0, user-friendly software is essential to cope with increasing complexity. Small and medium-sized enterprises (SMEs) often do not have the resources to invest in comprehensive usability and UX, although customers are increasingly demanding such qualities. <\/p> \n \n

The project comprised four main steps:<\/p> \n\r\n

    \n
  1. Mock-Up<\/strong>: Recording of functional and non-functional requirements and their implementation in a mock-up.<\/li> \n\r\n\r\n \n
  2. Conception<\/strong>: Development of a process flow diagram as a blueprint for the software prototype based on the mock-up data.<\/li> \n\r\n\r\n \n
  3. Application<\/strong>: Creation of a functional prototype that was tested, evaluated and optimized for usability.<\/li> \n\r\n\r\n \n
  4. Roll-Out and Deployment<\/strong>: Implementation of the software at practical partners and collection of customer feedback for further optimization.<\/li> \n<\/ol>\r\n \n

    Thanks to the systematic approach and expertise of Fraunhofer IOSB-INA, both RAUTEC GmbH and its customers were able to benefit from the improved user interface. Service employees reported simplified handling and faster problem solving, while customers appreciated the user-friendliness. <\/p> \n","protected":false},"excerpt":{"rendered":"

    RAUTEC, a specialist in industrial automation, offers an innovative solution for wired and wireless remote maintenance of networked industrial plants with the RAUTEC Remote System. This reduces costs, enables location-independent monitoring and secures communication through encrypted VPN connections. In collaboration with Fraunhofer IOSB-INA, the user interface was further developed.<\/p>\n","protected":false},"author":27,"featured_media":4922,"template":"","portfolio-category":[],"class_list":["post-4921","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.smartfactory-owl.de\/en\/wp-json\/wp\/v2\/portfolio\/4921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartfactory-owl.de\/en\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.smartfactory-owl.de\/en\/wp-json\/wp\/v2\/types\/portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartfactory-owl.de\/en\/wp-json\/wp\/v2\/users\/27"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smartfactory-owl.de\/en\/wp-json\/wp\/v2\/media\/4922"}],"wp:attachment":[{"href":"https:\/\/www.smartfactory-owl.de\/en\/wp-json\/wp\/v2\/media?parent=4921"}],"wp:term":[{"taxonomy":"portfolio-category","embeddable":true,"href":"https:\/\/www.smartfactory-owl.de\/en\/wp-json\/wp\/v2\/portfolio-category?post=4921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}